Privacy policy

This Privacy Policy describes how blunx.shop (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from the Site.

We operate under 1503 FLORIDA AVE, LLC and are committed to protecting the privacy of our customers in the United States, ensuring full transparency, data security, and compliance with federal and state e-commerce data protection standards.

Business Legal Name: 1503 FLORIDA AVE, LLC Authorized Representative: LIDIA LOPEZ Store Identity & Domain: blunx.shop Official Customer Support Email: support@blunx.shop Direct Customer Support Hotline: +1 (662) 527-9982 Physical Business Address: 21302 FRONT BEACH ROAD, PANAMA CITY BEACH, FL, 32413 Primary Target Market & Trading Currency: United States / United States Dollar (USD)

Personal Information We Collect

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases of our mobile phone stands.

  • Device Information: Examples of Personal Information collected include version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site. We collect this automatically using cookies, log files, web beacons, tags, or pixels.
  • Order Information: Examples of Personal Information collected include name, billing address, shipping address, payment information, email address, and phone number. We collect this directly from you to fulfill our contract with you.

How We Use Your Personal Information

We use your personal information to provide our services to you, which includes: offering products for sale, processing payments, shipping and fulfillment of your order, and keeping you updated on new products, services, and offers.

Specifically, we use this information to:

  • Fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
  • Communicate with you and provide customer support.
  • Screen our orders for potential risk or fraud.
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Sharing Personal Information

We share your Personal Information with third-party service providers to help us use your Personal Information, as described above.

  • Shopify: We use Shopify to power our online store. Shopify processes your Personal Information in accordance with their strict privacy standards.
  • Compliance with Laws: We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Data Security

We implement industry-standard administrative, technical, and physical security measures to safeguard your personal details against unauthorized access, disclosure, or alteration. All transaction details are processed through encrypted payment gateways.

Data Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

🕒 Customer Support Time Zone & Hours

Please note that our corporate operations are located in Florida, United States (EST/EDT), our store currency is set to United States Dollars (USD), and our primary advertising is tailored directly to the United States market.

When creating or visiting our Contact Us page to resolve critical privacy issues, data access requests, or account inquiries, please refer to our standard operational schedule to ensure timely support:

  • Operational & Support Hours (EST/EDT): Monday - Friday | 9:00 AM - 5:00 PM
  • Email Support Efficiency: We monitor support@blunx.shop 24/7. For the fastest assistance regarding your data privacy, we highly recommend contacting our support team via email. All privacy-related inquiries are thoroughly reviewed and responded to within 12 to 24 hours.